Communication skills

Getting your message across the right way.

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Boost your communication skills

Building better business relationships is the key to achieving your goals, so why not learn the latest communication skills theories and practices from those at the head of the queue? Perhaps you need help saying ’no’ sometimes. Or maybe you struggle with listening and giving suitable feedback. Or perhaps thinking on your feet has you stumped. AIM has a short course to help give you a lift.

What's more, if you train in January 2016 you can benefit from a HUGE 20% discount!*

Courses are available in: Adelaide, Melbourne, Sydney, Brisbane, Tasmania, Launceston, Gold Cost, and regional QLD.

Need communication tips? Download our top 10 here!

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Verbal communication

Understand, leverage and develop your own communication skills. Through understanding how you interact with other and how communication influences perception, this course helps you develop strategies to maintain and develop successful relationships.

Who should take this course? Anyone interested in improving their workplace relationships and better understanding relationship building through communication.

Key learning outcomes:

  • Adopt behaviours to improve your personal impact
  • Understand the role of culture, stereotypes and bias in communication
  • Use active listening, effective questioning and appropriate feedback techniques
  • Identify and develop your personal communication style

Download AIM's Directory above for more information or click here for dates and enrolments.

: Focusing on your personal communication style, this course helps you understand how to be more assertive in the workplace. Gain insights into your body language and tone, as well as tips to help you become more confident. Ultimately, learn to use your communication skills to get better outcomes for yourself and those around you.

Who should take this course?: People who would like to communicate more confidently, effectively and assertively with others.

Key learning outcomes:

  • Recognise, monitor and control your behaviour
  • Identify when, why and how to respond assertively
  • Demonstrate your assertive rights
  • Openly express how you feel

Download AIM's Directory above for more information or click here for dates and enrolments.

AIM’s experienced facilitator will take you through a series of techniques you can leverage to improve the outcomes of negotiations. Whether in a formal negotiating environment or in day-to-day communications, learn to engage in conversation that ultimately leads to winning outcomes for all parties.

Who should take this course? Individuals whose roles involves regular negotiation or those looking to develop our communication and influencing skills to achieve your desired outcomes.

Key learning outcomes:

  • Effectively plan for negotiations
  • Apply assertive communication techniques during negotiations
  • Select the right approach to facilitate desired outcomes in different situations
  • Manage the negotiation process

Download AIM's Directory above for more information or click here for dates and enrolments.

Communicating with colleagues

This short course hinges on the understanding that clear thinking is the precursor to clear speaking. You will learn to incorporate left and right brain thinking - enabling you to be articulate and creative within a logical framework. Grow your skills and confidence communicating in real-time and effortlessly respond to difficult questions and situations.

Who should take this course? People that want to communicate effectively, without preparation and less practised speakers who wish to increase their confidence and success.

Key learning outcomes:

  • Communicate with clarity, brevity and impact
  • Help your listener by placing your ideas into a simple unifying structure
  • Field difficult questions with confidence and logic
  • Be more persuasive and increase buy-in

Download AIM's Directory above for more information or click here for dates and enrolments.

The Power of Influence short course will provide you with the skills to influence and build credibility in the workplace. You will learn techniques that will enable you to influence a diverse range of people and situations, including those over whom you have no authority.

Who should take this course?You're in a position that requires you to be able to influence a diverse range of people.

Key learning outcomes:

  • Understand what influence is and is not
  • Identify your preferred influencing style and how to apply other styles
  • Use skills to influence without authority
  • Employ influencing techniques to overcome resistance

Download AIM's Directory above for more information or click here for dates and enrolments.

Written Communication

The Effective Business Writing short course provides you with practical tools and techniques to effectively develop professional business communications. This course will enable you to write structured, high quality and engaging workplace documents.

Who should take this course? Your role involves written communication or you're looking to develop your professional writing skills.

Key learning outcomes:

  • Structure business documents and apply editorial and style techniques
  • Establish a written ‘voice’ appropriate to your audience and context
  • Create consistency and credibility in your written communications

Download AIM's Directory above for more information or click here for dates and enrolments.

The Writing Persuasive Documents short course provides an exploration of the production and delivery of business documentation. It examines the links between document purpose, writing style and quality control to give you the skills you need to write and manage the production of business documents.

Who should take this course? Your role involves the production of high quality, creative and original documents.

Key learning outcomes:

  • Critically analyse documents for relevance and accuracy
  • Develop and implement quality standards for business documents
  • Apply structure and tone appropriate to documents and their intended audiences
  • Write engaging and informative documents

Download AIM's Directory above for more information or click here for dates and enrolments.


For more Communication courses and detailed information, fill out the form above for a full directory.

For more Communication courses and detailed information, fill out the form above for a full directory.


 

 

Why AIM?

Payment support available

Payment support available

75 years in the businss

The number of years we've been in the business

25,000 professionals

We train over 25,000 professionals each year

100 short course and qualifications

The number of short courses & qualifications we offer

Practical real world learning

Practical, real-world learning

*For short course discount terms and conditions please click here.